Personal
Free
Best for home users and hobbyists.
Email alerts: 5/day
SMS: 0/day
Data retention: 30 days
Support: Forum
Choose your plan
Flexible monitoring levels with clear SMS and email alert limits, data retention, and support options.
Basic
$60 / year
For small businesses and startups.
Email alerts: 100/day
SMS: 15/day (USA/CA/MX)
Data retention: 60 days
Support: Email + Forum
Advanced
$110 / year
For clinics, restaurants, and labs.
Email alerts: 200/day
SMS: 30/day (USA/CA/MX)
Data retention: 120 days
Support: Phone + Email
Enterprise
Custom quote
For multi-site organizations and complex needs.
Email alerts: Unlimited
SMS: Yes (contact for availability)
Data retention: Unlimited
Support: Dedicated
SMS messages: Counts shown apply to destinations in the USA, Canada, and Mexico. Other countries may incur additional fees.
Email reports: Daily email reports do not count toward the email alert limits.
Data storage: Up to 1 data sample per minute per sensor (max 1440 samples/day/sensor).
What’s included in every plan
Real-time dashboard
Monitor all sensors in one place with live status, last update time, and alert indicators.
Flexible alerts
Set custom thresholds and get notified by email or SMS when action is needed.
Compliance-ready
Audit-friendly historical logs and exports to support regulatory inspections.
Bring your own sensors
Use JemRF sensors and gateways or connect your own devices for reporting and alerts.
Live preview
See your sensors in action
Track every unit in real time — temperature, status, alerts, and last update — all from one screen. Click any card for full history and compliance exports.
Support & policies
Support tiers
Forum access for all plans. Email support for paid plans. Phone support for Advanced and Enterprise. Dedicated assistance for Enterprise.
Account limits
Organizations may be limited to a maximum of one user for every sensor purchased to ensure fair resource use.
Fair use
We reserve the right to freeze or terminate free accounts if we suspect abuse.
Availability
Service hours: Mon–Fri 8am–8pm CT, Sat 9am–2pm CT. International SMS may incur additional charges based on destination.